PlayStation Portal Setup Guide

PlayStation Portal Smart DNS Setup Guide

Follow this simple guide to set up UnGeo Smart DNS on your PS Portal using the built-in Wi-Fi network settings.

PlayStation Portal Smart DNS setup background

Before You Start

Before changing your DNS settings, make sure your UnGeo account is active and your current IP address is added in your Client Area. If that is already done, continue with the DNS setup below.

Don’t have an account yet?

Choose a plan and create your UnGeo account before setting up DNS.

Get Started ›

Add your current IP address

Add your current IP address in the Client Area to allow UnGeo to work properly.

Once both are done, continue with the DNS setup steps.

Step-by-Step Setup Guide

Open PS Portal Settings

From the PS Portal home screen, open Settings.

Go to Network Settings

Open Network or Wi-Fi settings to view available wireless networks.

Select Your Wi-Fi Network

Choose the Wi-Fi network your PS Portal is currently connected to, or select the network you want to connect to.

Open Advanced Settings

Open Advanced Settings or manual network options for the selected Wi-Fi network.

Set IP Address Settings

Keep IP Address Settings set to Automatic unless your network requires a manual IP address.

Change DNS Settings to Manual

Change DNS Settings from Automatic to Manual.

Enter Your UnGeo Smart DNS servers

In the Primary DNS field, enter the primary UnGeo Smart DNS server shown in your Client Area. If Secondary DNS is available, enter the secondary UnGeo Smart DNS server as well.

Set MTU and Proxy

Keep MTU Settings set to Automatic and set Proxy Server to Do Not Use.

Save Your Changes

Save the Wi-Fi settings and reconnect PS Portal to your network.

Restart PS Portal

Restart your PS Portal so the new DNS settings are applied.

You’re All Set!

Your PS Portal is now ready to use UnGeo Smart DNS.

How to Check If It’s Working

Visit the UnGeo DNS Check page to verify whether your device is using UnGeo Smart DNS correctly.

Go to DNS Check →

Troubleshooting

Open the selected Wi-Fi network and look for Advanced Settings or manual network options. DNS Settings usually appears there.

Make sure DNS Settings is changed from Automatic to Manual. The Primary DNS and Secondary DNS fields should appear after that.

Set IP Address Settings back to Automatic, keep MTU Automatic, set Proxy Server to Do Not Use, then enter only the UnGeo Smart DNS servers manually.

PS Portal streaming quality depends heavily on your Wi-Fi and PS5 connection. Use a strong 5 GHz Wi-Fi signal and keep your PS5 connected by Ethernet if possible.

Make sure your UnGeo account is active, your current IP address is added in the Client Area, and the UnGeo Smart DNS servers were entered correctly.

Visit Support Center →

FAQ

Yes. PS Portal can use UnGeo Smart DNS if manual DNS settings are available in its Wi-Fi network settings.

Open Settings, go to Network or Wi-Fi settings, select your Wi-Fi network, then open Advanced Settings and change DNS Settings to Manual.

No. UnGeo Smart DNS works through the PS Portal network settings and does not require an app.

No. In most cases, keep IP Address Settings on Automatic and only change DNS Settings to Manual.

Smart DNS is used for DNS routing and streaming access. Remote Play quality mostly depends on your Wi-Fi signal, router performance, and PS5 network connection.